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sammibali-7674 avatar image
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sammibali-7674 asked JadeLiang-MSFT commented

Outlook OOF banners wont load

Hello all,

If I want to write an OOF message with banners in outlook office 365. The banner won't load instead i see a URL. My question is: is it possible to add banners to an OOF message.

with kind regards,
Sammi

office-outlook-itpro
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Hi, your issue is more related to Outlook, I will remove our network tag and add Outlook related tag. Appreciate your understanding.

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1 Answer

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JadeLiang-MSFT answered JadeLiang-MSFT commented

Hi @sammibali-7674,

Welcome to our forum!

As I know, Outlook only supports inserting text in the OOF message field, so we couldn't directly add banners there.

I have researched a lot for your requirement and found a workaround: we could try to create a OOF rule to reply with template in HTML format like below(File>Automatic-replies>choose send automatic replies>Rules>Add rule>check Reply with templates>Compose your template), after that we could reply the message with a HTML message when you Out Of Office. However, based on my tests, compared with OOF message only sending one email to one sender, it would reply every message you receive, please kindly check if it could also be helpful to you.
116466-2021-07-21-124940.png

If you don't like that and still need the feature, it's recommended to submit your feedback in Outlook like below(Help>Suggest a feature>submit your feedback there), your time and effort would be highly appreciated :)
116520-image.png


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Hi @sammibali-7674,

Have you tried to reply with template as I mentioned above? And do you still have any questions about that, if you still need further assistance, please feel free to post back.

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