Network not stable

Andrea Vironda 816 Reputation points
2020-07-16T08:35:22.027+00:00

Hi,

I notice I have network issues.

After a while I started to work, the network shuts off and I need to wait 5 minutes before it reconnects.

In the event viewer i can find some tip: a warning ID1014 and then error ID16398, related to Bits-Client

In application panel i see many ID1022 and ID455.

Since the network restores by itself, i think the problem is related to a kind of counter.

Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
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  1. T. Kujala 8,706 Reputation points
    2020-07-16T08:48:50.927+00:00

    Hi @AndreaVironda-1776,

    It could be related to the following things:

    TCP/IP Offload is enabled for a network adapter

    TCP/IP v6 is enabled and their ISP does not yet support TCP/IP v6.

    The spanning tree “portfast" setting is not enabled on your servers switch ports.

    Router and PC communicating with different channel or standard.

    You could try the methods provided by the link below.

    https://social.technet.microsoft.com/wiki/contents/articles/3336.event-id-1014-microsoft-windows-dns-client.aspx

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  2. S.Sengupta 15,511 Reputation points MVP
    2020-07-17T14:30:56.473+00:00

    I shall suggest you to update Network driver and run the Network diagnostic tool.

  3. Sunny Qi 10,886 Reputation points Microsoft Vendor
    2020-07-22T10:52:39.14+00:00

    Hi,

    Thanks for your reply.

    Please refer to the following steps for updating the specific network driver.

    1. Select Start button and Insert Device Manager
    2. Expand the Network adapters and find the specific adapter
    3. Right click the adapter and select update driver.
    4. Reboot the machine to see if the issue can be resolved.

    If the issue is still existed, please refer to the detailed steps in the following article "Fix Wi-Fi connection issues in Windows" to see if the issue can be resolved.

    https://support.microsoft.com/en-us/help/10741/windows-fix-network-connection-issues

    Hope my answer will help you! Thanks

    --please don't forget to Accept as answer if the reply is helpful--

    Best Regards,
    Sunny

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