question

Kaushik-9645 avatar image
0 Votes"
Kaushik-9645 asked SadiqhAhmed-MSFT commented

Azure MARS agent error - Invalid vault credentials provided

I am trying to install Azure MARS agent, however while registering the server its failing.

Error : Invalid vault credentials provided. The file is either corrupted or does not have the latest credentials associated with recovery service. (ID: 34513)
We recommend you download a new vault credentials file from the portal and use it within 2 days.

I have tried creating the Recovery service vault in UK South / West Europe but it still fails.
I have created the vaults today and am using the latest vault credentials, which keeps on failing with error.

I have uninstalled and reinstalled the same.
I have tried stopping and restarting iSCS services.
Have downloaded the software(Agent version - 2.0.9216.0) and vault on 2 of the systems.

azure-backup
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

@Kaushik-9645 - Sorry for the inconvenience this must have caused!

I see that you have tried a few things to troubleshoot this issue. Could you please try other recommendations from the troubleshooting guide here - https://docs.microsoft.com/en-us/azure/backup/backup-azure-mars-troubleshoot#invalid-vault-credentials-provided

0 Votes 0 ·

0 Answers