In running a POC, last year I was easily able to assign a phone number to a user account in Teams and were able to use dialling externally (PSTN) and conference numbers (though this was assigned via the legacy SfB Admin). After a short while we un-assigned the numbers after the test.
We then moved from Islands mode on Teams to full Teams Only co-existence mode. I'm now about to trial the calling again, but struggling as I can't assign a number. I am now wondering: Has a recent change occurred meaning that I now have to do things differently (by purchasing the add-on calling plan) Or am I looking in the wrong place to assign the number?
We are using Microsoft E5 licences and we just want to test the calling (PTSN) within Teams again. There are numbers available. I'm just wondering how I did it so easily before and now it appears to be so complicated!
cheers