question

oliverhefka-2461 avatar image
0 Votes"
oliverhefka-2461 asked singhh-msft commented

charged over 100$ in trial without invoice

Literally i have been charged for over 100$ in trial period i dont know for what beacose when i check invoices there is none. i am waiting for support to answer but nothing yet. Do you have any ides what to do ? i am student and 100$ its really to much for me to just trow it for something i dont even know what it is.

azure-cost-management
· 2
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

@oliverhefka-2461 , just checking in to see if you got a chance to see my response.

0 Votes 0 ·

@oliverhefka-2461 , just checking in to see if you got a chance to see my response.

0 Votes 0 ·

1 Answer

singhh-msft avatar image
0 Votes"
singhh-msft answered singhh-msft rolled back

@oliverhefka-2461 , thank you for reaching out to us. Happy to help. As you might know, new users get $200 Azure credit in their billing currency for the first 30 days and a limited quantity of free services for 12 months with your Azure free account. You get a limited quantity of free services each month with your Azure free account. The free quantity expires at the end of the month and doesn't roll over to the next month.

There can be several reasons behind these charges incurred to you and those are listed below:

  • As mentioned above, you get a limited quantity of free services each month with your Azure free account. For example, you get 5 GB of File storage each month. If in a month, you only use 2 GB, the remaining 3 GB doesn't roll over to the next month. To avoid getting charged, keep your usage within the limits.

  • Once you've upgraded your account, you get charged pay-as-you-go rates for using services that aren't included for free with your Azure free account. Only certain tiers within a service are included for free.

  • Your free services and quantities are expired after 12 months. You can find out when your free services expire in the Azure portal:
    • Sign in to the Azure portal.

    • In the left navigation area, select All services.

    • Select Subscriptions.

    • Select the subscription that was created when you signed up for free account.

    • Scroll down to find free services grid. Select the tooltip located on the top left of the grid:
      116943-image.png


To learn about limits of free services, see the Azure free account FAQ. To check your free service usage, see Check usage of free services included with Azure free Account. If your usage exceeds the specified quantity of free services, you'll need to pay for the exceeding amount at pay-as-you-go rates. Microsoft sends you an email notifying you when your credits are exhausted.

Note: You can use the Azure portal to delete the resources for the services that you don't use. If you don’t intend to use any Azure service, you can cancel your subscription.


Please "Accept the answer" and upvote if the information helped you. This will help us and others in the community as well.









image.png (54.6 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.