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MPAWT-3895 avatar image
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MPAWT-3895 asked IoTGirl answered

Some imagery tiles appear blurry or low-res

Hello. I've been working with azure maps for our client for some time now and for the most part the new api is working well.

One complaint I've gotten back is regarding low-res or blurry satellite imagery for some of the users. It appears as though it is isolated to certain regions, so my assumption is that azure simply does not have updated imagery tiles in those areas and comes back with lower quality imagery.

For example, tiles around this area do not come back as clear when zoomed in:
https://atlas.microsoft.com/map/tile?api-version=2.0&tilesetId=microsoft.imagery&tileSize=256&zoom=17&x=35707&y=49214&subscription-key=[OMITTED]

I would like to know if this is an issue with the service, if there are any workarounds for the time being, or if it will take time for some of these regions to be updated with higher resolution tilesets. Maybe there is something I am missing here though.

Thanks!

azure-maps
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1 Answer

IoTGirl avatar image
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IoTGirl answered

@MPAWT-3895 ,

We are aware of some imagery issues and these have been reported to our provider. Unfortunately I do not have a time line for repair or replacement at this point in time but the issue is under review now and you are not the only person that has reported the issue.

Sincerely,
IoTGirl

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