question

Gunawan11-3664 avatar image
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Gunawan11-3664 asked JeffYang-MSFT commented

Wipe data email in outlook 2016

how do i wipe email exchange in outlook 2016? If my laptop is lost or stolen, how does the admin delete the email data that is already on the laptop?
I only found wipe handphone in the admin exchange menu.

office-exchange-server-administration
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Hi @Gunawan11-3664,
Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.

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1 Answer

ManuPhilip avatar image
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ManuPhilip answered JeffYang-MSFT edited

Remote wipe works on Active Sync protocol on Mobile devices only. Laptops can't be wiped by remote wipe. Change password/disable the email account immediately so that the new emails will not be arrived in the device.

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thats right. how to make the data on the laptop can not be read by others? or another way to delete an existing email?

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This has to be planned in advance like enabling Bitlocker kind of solutions. Whoever gets the laptop can't have access to the data (pst, ost etc.) saved in the device

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Hi @Gunawan11-3664,
I couldn't agree more. In order to protect your personal privacy security, changing your password as soon as possible is a must and the most effective way. However, for those emails which had already been cached locally on the laptop, I'm afraid that we can not make any operations to them.

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