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NehaSinghBL-1345 avatar image
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NehaSinghBL-1345 asked DSPatrick answered

RDP is not working in Windows 2012 R2 Server

Unable to connect Windows 2012 R2 Server through RDP(Remote desktop protocol). We have checked the windows services and found that "Remote Desktop Services" is missing.

We have also tried to verify the OS .dll files through sfc /scannow command but the command is returning with an error-"Windows Resource Protection could not start the repair service."

"Windows Modules Installer Services" is also missing from services.

Please suggest what needs to be done in this case.

windows-server
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DSPatrick avatar image
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DSPatrick answered

You can also try a repair install by running setup.exe from the root of the install media but time would likely be better spent standing up a new one for replacement.

--please don't forget to upvote and Accept as answer if the reply is helpful--



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JennyYan-MSFT avatar image
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JennyYan-MSFT answered

Hi,

Following blog instructed some methods like: enable TrustedInstaller via command, Run the System File Checker in Safe Mode and DISM Command to fix the error message of "Windows Resource Protection could not start the repair service."

You may kindly review the detailed steps and have a try.
How To Fix “Windows Resource Protection Could Not Start the Repair Service”
https://softwarekeep.com/help-center/how-to-fix-windows-resource-protection-could-not-start-the-repair-service

Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.


If the Answer is helpful, please click Accept Answer and upvote it.

Thanks,
Jenny


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DSPatrick avatar image
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DSPatrick answered

Just checking if there's any progress or updates?

--please don't forget to upvote and Accept as answer if the reply is helpful--



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