This is very first time I am asking a question on a tech community. In case I missed any information related to my query, please let me know and I will provide it in the reply.
I have created a tool on SharePoint which submits the data on a Custom List. As soon as the list is updated, SharePoint Designer 2013 Shoots an email with a hyperlink for another webpage along with few parameters. The hyperlink which is used in SharePoint Designer 2013 is like https://companyname.sharepoint.com/sitepages/TheWebPage.html?Parameter1|Parameter2|Parameter3
Parameters in the above link are the workflow items.
Issue : When SharePoint Designer sends the notification to all the addressed users below is the difference
1. Few users get the link which starts with (on hovering over the mouse on the link) https://eur02.safelinks.protection.outlook.com/?url= and then the link used in SharePoint Designer (mentioned above) + &data=UsersEmailId + encrypted text. Here URL Encoding gets changed for '|' to %7C in the part used in SharePoint Designer
2. Few users get the exact link as used in the SharePoint Designer and no change anywhere in the link and no https://eur02.safelinks.protection.outlook.com/?url= is prefixed in that link, no encrypted text
Systems : We all are using Windows 10, Microsoft Office 2016, 64bit machine. SharePoint Designer 2013 to send the notification email.
What I tried - I matched one of the user's Outlook's Add Ins from mine and found that his Outlook does not have "Microsoft Azure Information Protection" add in. He got it installed and then the link worked for him. Now, all the add ins were same in his Outlook as in mine. But today the same issue occurred again. There is no change in the add ins in his Outlook and are still same as in mine.
Query : Why there is a difference in URL Encoding in the Outlook email while we all are receiving the email from same source (SharePoint 2013) and are using same systems ? What I am missing while troubleshooting this issue ?
Please help me with this issue. It would be a great help and a good learning for me.