question

TanviKhanna-2410 avatar image
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TanviKhanna-2410 asked KapilArya answered

News and interests appears grayed out

The new feature on windows 10 showing the news and interests has grayed out on my pc.
It was working quite well after it was rolled out for the past one week when I try to hover on that it does nothing.
I have tried disabling it, but when i re-enable it appears the same,i.e , grayed out.
I really liked this feature.
Awaiting a solution to fix this problem.
117683-qc.png


windows-10-general
qc.png (8.5 KiB)
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Castorix31 avatar image
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Castorix31 answered Castorix31 commented

If you click on it, it does not open ?
You must check "Open on hover" on the Context menu to open it on mouse hover

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No, it does not open even if it's clicked or the mouse is hovered.It remains grayed out.
117655-image.png


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image.png (6.7 KiB)

I tried to reproduce your problem on my OS (Windows 10, 1909, french), with Registry or GPO, but I could not...

My registry key for "News and Interests" :

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JennyYan-MSFT avatar image
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JennyYan-MSFT answered

Hi,
1.Kindly review if the registry key value has been successfully configured in your computer.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Feeds
ShellFeedsTaskbarViewMode-->0(enable)

2.Are you capable to reproduce this issue with other account or computer? Is there any changes made before this issue occur?
Like if any patches have been updated recently, if yes, then you could try to uninstall the patch as a test.

3.If this is issue occurred occasionally without changes made, probably to report to the problem you met to the relevant product team.
Desktop Environment > News and interests> Feedback Hub

Reference link:
https://support.microsoft.com/en-us/windows/stay-up-to-date-with-news-and-interests-a39baa08-7488-4169-9ed8-577238f46f8f



If the Answer is helpful, please click Accept Answer and upvote it.

Thanks,
Jenny

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KapilArya avatar image
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KapilArya answered

Hello,

Try disabling and then re-enabling News and Interests and shown in this guide, see if it helps:

https://www.youtube.com/watch?v=SH_vxwOHv7c

Hope this helps!

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