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ShaliniToppo-3881 avatar image
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ShaliniToppo-3881 asked Amandayou-MSFT edited

client software deployment from Service Now and SCCM

Hello experts,

We are Trying to connect service now and sccm for client software distribution.

We have a developer instance in service now and SCCM lab setup ready for testing.

Installed MID server for communication, then activated and configured plugin for client software distribution and SCCM 2016.

but not able to discover sccm data in service now.

Can any one please help me how to set -up client software distribution ,with the entire steps of configuration.

Thanks in advance

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1 Answer

Amandayou-MSFT avatar image
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Amandayou-MSFT answered Amandayou-MSFT edited

Hi @ShaliniToppo-3881,

This article is designed to give we an overview of how to create and deploy Configuration Manager applications.
Please refer to it:
https://docs.microsoft.com/en-us/mem/configmgr/apps/get-started/create-and-deploy-an-application

And about how to track an installation through client log-files, refer to this article:
https://deploymentparts.wordpress.com/2015/08/14/how-to-track-an-installation-through-client-log-files/
Note: Non-Microsoft link, just for the reference.


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Hi,

Hope everything goes well. May we know the current status of the question? If there is any other assistance we can provide, please feel free to let us know, we will do our best to help you.

Thanks and regards,
Amanda

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Hi @Amandayou-MSFT ,

Thanks for the response.
But my scenario is little different.
We have to order application from Service now and the request goes to SCCM and then auto deployment should be from SCCM.

SO ,I am looking to create environment for this scenario.

Please help if there is any doc or link .

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Hi,

As far as I know, there is no way to integrate service now and configuration manager. To achieve our goal, several products may be involved, such as SCSM (system center service manager), SCO (system center orchestrator) and MECM (Microsoft endpoint configuration manager), these tools are complex.

Best regards,
Amanda

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