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SUNHJ-1696 avatar image
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SUNHJ-1696 asked SUNHJ-1696 published

Unable to install Azure SDK using Web Platform Installer 5.1

There is a problem installing the Azure SDK using Web Platform Installer.

The following error occurred while deploying my Cloud Service at Eclipse. (My Azure Cloud Service is Java project.)

117800-2-1-2.png


So I downloaded the latest SDK file. (http://go.microsoft.com/fwlink/?LinkID=252838)

However, When I run the file, the Web Platform Installer generates the following error :
"Microsoft Web Platform Installer couldn't find the product you tried to install. Either the link you clicked is incorrect or you may be overriding your feed with a different feed."


In the past, I downloaded the SDK through Web Platform Installer 5.0 and solved the problem.

But I recently changed my computer.

And I couldn't find the Web Platform Installer 5.0 file anymore.

I ran a file registered as Web Platform Installer 5.0 on MS, and it was Web Platform Installer 5.1.



I've tried many things, but I don't know how to solve this problem.

I need your help.



Below is part of the Web Platform Installer log.

"DownloadManager Error: 0 : Error downloading resource from 'https://ajax.aspnetcdn.com/ajax/webpi/5.0/resources/WebApplicationList_ko.xml': System.Net.WebException: Url 'https://ajax.aspnetcdn.com/ajax/webpi/5.0/resources/WebApplicationList_ko.xml' returned HTTP status code: 404
Location: Microsoft.Web.PlatformInstaller.ManagedWinInet.OpenUrlAndFollowRedirects(Uri& uri, IntPtr& hInetFile)
Location: Microsoft.Web.PlatformInstaller.ManagedWinInet.DownloadFile(Uri uri, String fileName, String& contentDispositionFileName)
Location: Microsoft.Web.PlatformInstaller.ProductManager.DownloadFile(Uri url, String cacheFileLocation, DateTime productFileLastModified)
Location: Microsoft.Web.PlatformInstaller.ProductManager.LoadLanguageFile(Uri uri, LanguageResources languageResources)
DownloadManager Error: 0 : Error loading resource from 'C:\Users\HN\AppData\Local\Microsoft\Web Platform Installer\2101768007.xml': System.IO.FileNotFoundException: 'C:\Users\HN\AppData\Local\Microsoft\Web Platform Installer\2101768007.xml' File not found.
File Name: 'C:\Users\HN\AppData\Local\Microsoft\Web Platform Installer\2101768007.xml'
Location: System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
Location: System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)
Location: System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize)
Location: System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials)
Location: System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn)
Location: System.Xml.XmlTextReaderImpl.OpenUrlDelegate(Object xmlResolver)
Location: System.Threading.CompressedStack.runTryCode(Object userData)
Location: System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
Location: System.Threading.CompressedStack.Run(CompressedStack compressedStack, ContextCallback callback, Object state)
Location: System.Xml.XmlTextReaderImpl.OpenUrl()
Location: System.Xml.XmlTextReaderImpl.Read()
Location: System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
Location: System.Xml.XmlDocument.Load(XmlReader reader)
Location: System.Xml.XmlDocument.Load(String filename)
Location: Microsoft.Web.PlatformInstaller.LanguageResources.LoadXmlFile(String fileName)
Location: Microsoft.Web.PlatformInstaller.ProductManager.LoadLanguageFile(Uri uri, LanguageResources languageResources)
DownloadManager Information: 0 : https://webpifeed.blob.core.windows.net/webpifeed/resources/MediaProductList_ko.xml responded with 304
DownloadManager Information: 0 : Response headers:
HTTP/1.1 304 The condition specified using HTTP conditional header(s) is not met.
Content-Length: 0
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
x-ms-request-id: 7de3637c-801e-0058-09f2-813c12000000
x-ms-version: 2009-09-19
Date: Mon, 26 Jul 2021 07:45:45 GMT


DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\HN\AppData\Local\Microsoft\Web Platform Installer-885745318.xml
DownloadManager Information: 0 : https://webpifeed.blob.core.windows.net/webpifeed/resources/ToolsProductList_ko.xml responded with 304
DownloadManager Information: 0 : Response headers:
HTTP/1.1 304 The condition specified using HTTP conditional header(s) is not met.
Content-Length: 0
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
x-ms-request-id: 7de363cf-801e-0058-57f2-813c12000000
x-ms-version: 2009-09-19
Date: Mon, 26 Jul 2021 07:45:45 GMT


DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\HN\AppData\Local\Microsoft\Web Platform Installer-1899361010.xml
DownloadManager Information: 0 : https://webpifeed.blob.core.windows.net/webpifeed/resources/EnterpriseProductList_ko.xml responded with 304
DownloadManager Information: 0 : Response headers:
HTTP/1.1 304 The condition specified using HTTP conditional header(s) is not met.
Content-Length: 0
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
x-ms-request-id: 7de364b5-801e-0058-34f2-813c12000000
x-ms-version: 2009-09-19
Date: Mon, 26 Jul 2021 07:45:46 GMT


DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\HN\AppData\Local\Microsoft\Web Platform Installer-1684243981.xml
DownloadManager Information: 0 : Getting ratings file from http://go.microsoft.com/?linkid=9752395
DownloadManager Information: 0 : http://go.microsoft.com/?linkid=9752395 responded with 302
DownloadManager Information: 0 : Response headers:
HTTP/1.1 302 Moved Temporarily
Location: https://www.microsoft.com/web/handlers/WebPI.ashx?command=getatomfeedwithavgratingquery
Server: Kestrel
Request-Context: appId=cid-v1:b47e5e27-bf85-45ba-a97c-0377ce0e5779
X-Response-Cache-Status: True
Content-Length: 0
Expires: Mon, 26 Jul 2021 07:45:47 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Mon, 26 Jul 2021 07:45:47 GMT
Connection: keep-alive


DownloadManager Information: 0 : Contextual entry products: WindowsAzureSDK
DownloadManager Information: 0 : Skipping contextual product 'WindowsAzureSDK'
DownloadManager Information: 0 : Contextual navigation to 'product not supported' page
DownloadManager Information: 0 : Number of bytes downloaded over the internet: '0'
DownloadManager Information: 0 : Number of bytes after possible decompression: '0'
DownloadManager Warning: 0 : Error getting last-modified header, error code: 12150
DownloadManager Warning: 0 : HttpQueryInfoWithRetry for HTTP_QUERY_LAST_MODIFIED failed.
DownloadManager Error: 0 : Error loading rating files: System.Xml.XmlException: Root element not found.
Location: System.Xml.XmlTextReaderImpl.Throw(Exception e)
Location: System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
Location: System.Xml.XmlTextReaderImpl.ParseDocumentContent()
Location: System.Xml.XmlTextReaderImpl.Read()
Location: System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
Location: System.Xml.XmlDocument.Load(XmlReader reader)
Location: System.Xml.XmlDocument.Load(String filename)
Location: Microsoft.Web.PlatformInstaller.ProductServiceImpl.GetAppRatings()"





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1 Answer

HuryShenMSFT-3800 avatar image
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HuryShenMSFT-3800 answered SUNHJ-1696 commented

It seems the file which download from the link is useless, I also failed to install it in my side.

You can install "Azure toolkit" in your eclipse. You can click "Help" in your eclipse, then "Eclipse Marketplace" and then search for "Azure toolkit". Here is the document about how to install "Azure toolkit" in eclipse for your reference.


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Hello, @HuryShenMSFT-3800
Thank you for your reply.

You're right.
I requested technical support from MS, and I got a reply that this link has been deleted.


I have a problem using your way.

I use "Classic" Cloud Services, not Web Apps.

The latest "Azure toolkit" plugin in Eclipse does not support deployment to "Classic" Cloud Services.

As far as I know, "Classic" Cloud Service deployment is supported up to version 2.9.5, and subsequent versions are not supported.

The current version of "Azure Toolkit" in Eclipse Marketplace is 3.26.0 (I use the Eclipse Neon.2 (4.6.2)).

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