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liuzhiyuan-6257 asked CandyLuo-MSFT commented

有关MacBook Pro Eroll 问题

问题一:MacBookPro Join Domain 后重启无法使用Domain Account 登录,Mac版本是10.15.7 如下图:
118169-microsoftteams-join-domain.png

118170-microsoftteams-reset-display.png

问题二:MacBookPro 安装Company Portal后出现无法更新系统最新版本(比如10.15.7无法升级11.X),无法安装Symantec Endpoint Protection 如下图:

118199-dsg.png


windows-10-security
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CandyLuo-MSFT answered

Hi ,

Currently in Microsoft Q&A we only support English, you may reply us in English and we can continue this thread discussing. If you need Chinese language support, please post on TechNet forum in Chinese Language:

https://social.technet.microsoft.com/Forums/zh-CN/home?forum=win10itprogeneralCN
In addition, we are mainly focus on windows OS version, if you are using macOS, please contact macOS support for further help. If you are using windows OS on your MacBookPro and you need Chinese language support, please feel free to post on our TechNet forum.

Thanks for your understanding.

Best Regards,
Candy


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liuzhiyuan-6257 answered CandyLuo-MSFT commented

After MacOS Join Domain restarts, you cannot log in as a Domain user. This is a Domain problem ?

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Please understand, we are not familiar with MacOS, so we can only provide some general suggestions here:

1.What's the exact error message when you cannot login with domain account?

2.Did you have other windows machines or MacBookPro to do a test? Use same domain account and login to other machines, see whether they can work.

3.Have you tried domain administrator account? Did all domain account login failed?

4.Can you confirm this MacBookPro joined domain successfully?


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