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PitmanAnthony-5314 avatar image
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PitmanAnthony-5314 asked JennyYan-MSFT answered

Issue with multiple printers installing from group policy.

We recently implemented a print server and have been deploying printers via group policy. We are running into an issue of it installing multiple copies of the same printer per user who logs into the PC. We have noticed this is only happening with certain models of Xerox printers (VersaLink B7035 and AltaLink 8045/55) so we updated the drivers to the latest global print driver but this still is happening, so I don't think it is a driver issue.

118310-printer-issue.png


windows-server-print
printer-issue.png (332.8 KiB)
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1 Answer

JennyYan-MSFT avatar image
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JennyYan-MSFT answered

Hi,
1.How did you deploy the printers of printer server via GPP? It is user specific GPP or Machine specific?
If it is the user specific GPP used, please try to remove previous settings and re-deploy via machine specific GPP as a test.

2.Have you checked the suggestions shared in below similar threads before?
They were aimed to remove previous settings and revert back to the defaulted stage manually or via command.

https://social.technet.microsoft.com/Forums/ie/en-US/6e264af4-192c-4b0f-9fff-f7cd0bb5655f/windows-2012-rds-printer-duplicated-and-ghost-printers?forum=winserverTS

https://docs.microsoft.com/en-us/answers/questions/194877/rds-w2019-default-printer-lost-on-session-disconne.html

https://docs.microsoft.com/en-us/answers/questions/341270/duplicate-printers-w2012.html


If the Answer is helpful, please click Accept Answer and upvote it.

Thanks,
Jenny

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