question

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sonusharma-5410 asked SharonMatten-0635 published

left shift + less than key not working together

( left Shift + < )key is not working . But it is working fine with right shift.All other keys with left shift is working fine. Sticky keys is not on . I have reinstall and update kayboard driver. Suggest me what is the problem.


windows-10-hardware-performance
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In which context it is working fine?

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working fine like left shift + any alphabet key to get capital alphabet or special character (i.e. A,H,%,$,# except <)

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SharonMatten-0635 answered SharonMatten-0635 published

This did not solve the problem for me. Other than installing Windows 10 again is there an update that will fix this problem>

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Miles-MSFT answered

Hi

In most cases , the problem could be these issues:

  • Missing updates

  • Incorrcet device settings

  • Corrupted or incompatible drivers.

  • Hardware problems

However you have reinstalled and updated keyboard driver, then we could check if the device settings are incorrect or it's the hardware problem.

Method 1:Run the hardware troubleshooter
The Hardware Troubleshooter is an automated tool which will check the hardware connected to the computer for any known issues with it and provides the details and on how to fix them.
Type Troubleshoot settings in the search box.
Click on Troubleshoot settings tab.
Find Keyboard in the troubleshoot and Run the troubleshooter.
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Method 2: Use the On-screen keyboard and check
Type OSK and hit ENTER.
Turn ON On-Screen keyboard and check with the issue.

Hope these information could bring you some help.
Best Regards


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