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noharamadan-6844 avatar image
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noharamadan-6844 asked DSPatrick answered

Cant add new account

I added new account to microsoft outlook and when i restart outlook it asks me for the credentials, does it mean the credential of the new account itself its password and the email address or what because i entered it multiple time and it doesnt go well, another window pops up and tells me "once the names have been checked and are underlined, click ok" how to solve the issue so that i use the new account i have added?

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DSPatrick answered

Outlook.com (hotmail) is not currently supported here on Q&A. They're actively answering questions in dedicated forums here.
https://answers.microsoft.com/en-us/outlook_com/forum/oemail


If an account access problem then also try resetting via the account recovery form
https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

--please don't forget to upvote and Accept as answer if the reply is helpful--


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