Windows update KB5004237 falied with error 0x80073701

Question

This update has been failing for the last few days. It shows installing till 100%

Then it says the update has failed

I have tried troubleshooting and scans and it doesn't show anything that is going wrong.

Answer 1

Let’s try to install this KB5004237 manually.

1.Reset windows update components
Right click on the start button and select Powershell (admin) or Command Prompt (admin)
Write the next hit enter after each line.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

2.Restart computer after reset update components completed.

3.Go here https://www.catalog.update.microsoft.com/Search.aspx?q=KB5004237 to download 2021-07 Cumulative Update for Windows 10 Version 21H1 for x64-based Systems (KB5004237) standalone installation package, double-click it to install.

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Answer 2

Let’s try to install this KB5004237 manually.

1.Reset windows update components
Right click on the start button and select Powershell (admin) or Command Prompt (admin)
Write the next hit enter after each line.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

2.Restart computer after reset update components completed.

3.Go here https://www.catalog.update.microsoft.com/Search.aspx?q=KB5004237 to download 2021-07 Cumulative Update for Windows 10 Version 21H1 for x64-based Systems (KB5004237) standalone installation package, double-click it to install.

---

If the Answer is helpful, please click "Accept Answer" and upvote it.
Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 3

Hello,

I have the same problem, I followed the instructions above but it did NOT worked for me.
Any more help or suggestions?

Thanks

Answer 4

Followed the instructions, but still have the same issue, and the same now with "2021-08 Cumulative Update for Windows 10 Version 20H2 for x64-based Systems (KB5005033)"

Can anyone give us a clue as to what the problem is and how we can fix it?

Thanks

Answer 5

The only way I mnaged to resolve this was by doing a full re-install of Windows. However, I also had a number of other issues which drove me to do this :-

• Windows Hello wasn't working
• Micorsoft store wasn't working
• Back-up File History Services wasn't working

This seemed to be a problem with my primary account as a number of services (bits; fhsvc; StorSvc ; wuauserv and WaaSMedicSvc) would not start at boot-up and even if I changed them to Auto start, they jkust reverted back. When I logged in via a Local Account, these seemed to work. Deleting my Primary account was an option, but it was just as easy to re-install windows just to be sure.

This has resolved my Problem.

Dave