question

BogartNeil-4908 avatar image
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BogartNeil-4908 asked YutongTie-MSFT commented

Bot error: "To continue to run this bot, please fix the bot source code".

Chat bot all of a sudden this morning after running it for 8 months throws out an error:119066-image.png


119050-capture1.jpg119126-capture2.jpg



How do I repair this?

azure-qna-maker
image.png (9.6 KiB)
capture1.jpg (22.4 KiB)
capture2.jpg (34.0 KiB)
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I just changed the tag since this is a Microsoft QnA Maker issue about the KB. Thanks for the understanding.


Regards,
Yutong

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1 Answer

YutongTie-MSFT avatar image
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YutongTie-MSFT answered

Hello,

I would recommend you to check Search Tier. You are likely to encounter this issue if you are exceeding the limit, like you just create more KBs than the limitation.

The maximum number of knowledge bases is based on Azure Cognitive Search tier limits.
119163-image.png
For example, if your tier has 15 allowed indexes, you can publish 14 knowledge bases (1 index per published knowledge base). The fifteenth index, testkb, is used for all the knowledge bases for authoring and testing.

If this is your case, you could consider for an Upgrade the Azure Cognitive Search service https://docs.microsoft.com/en-us/azure/cognitive-services/qnamaker/how-to/set-up-qnamaker-service-azure?tabs=v1#upgrade-the-azure-cognitive-search-service

Hope this helps.

Regards,
Yutong




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