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JorgeLuqueSnchez-1788 asked JorgeLuqueSnchez-1788 commented

Re-enable devices in my microsoft office school account

Hello! I've accidentally disabled my devices while I was navigating in the settings menu of my unviersity account (University of Zaragoza, Spain). I thought I could fix it myself, but once I disabled all 5 of them, I couldn't. Please, help me because I still need it to study. I've added pictures to this messages so you can have more information (one of them is with my devices, the other is me trying to re-login into the excel program).
Thanks in advance,
Jorge

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Here you have the screenshots I've mentioned in the last message.

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1 Answer

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AllenXu-MSFT answered JorgeLuqueSnchez-1788 commented

Hi @JorgeLuqueSnchez-1788 ,

The only way you can re-enable those disabled devices is to contact your IT administrator to follow the steps below.

  • Access Azure portal.

  • Select Azure Acitive Directory from portal menu.
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  • Select Users from the menu on the upcoming page.
    119282-image.png

  • Click the user name in the users list.

  • Select Devices.
    119256-image.png

  • Select the disabled devices and click Enable button in the ribbon.
    119214-image.png


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Thanks for the piece of advice. I'll contact my University's administrator IT, and I'll copy-paste this link to let him know.

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