question

Jason-1780 avatar image
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Jason-1780 asked Jason-1780 edited

Only some zip files not accessible from blob storage

I have a "/models/" folder that contain zip files for cad drawings. Most work, but it seems some with the format below don't, and I can't figure out why. I can directly see and access them from Azure Storage Browser, etc, but not as a download link:

Doesn't work example:
https://[REDACTED]/models/E5/STEP/E5-X-394-X-S-D-D-X_STEP.zip

Works:
https://[REDACTED]/models/E5/IGES/E5-X-236-X-S-D-3-X_IGES.zip
https://[REDACTED]/models/E5/Parasolid/E5-X-236-X-S-D-3-X_Parasolid.zip

Jason

azure-blob-storage
· 3
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Can you be more specific than don't and doesn't work? What is the error message or what happens that is not supposed to happen or what does not happen that is supposed to happen?

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@Jason-1780 To understand the issue better can you provide more information on your query?
When try to access zip file do you get any error message? If so can you share the screenshot?
Can you try to access the ZIP files ( Powershell, Storage explorer) and let me know the status

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SimpleSamples avatar image SimpleSamples SumanthMarigowda-MSFT ·

No, I cannot. It is not my issue. Or are you asking for clarification of my question:

Can you be more specific than don't and doesn't work? What is the error message or what happens that is not supposed to happen or what does not happen that is supposed to happen?

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1 Answer

Jason-1780 avatar image
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Jason-1780 answered Jason-1780 edited

I'm sorry, I thought I posted the error and missed it. Below is the error I get on the "doesn't work" example, and by "doesn't work" I mean it shows the error and doesn't download via the browser. The other two examples in my post do download via the links.

EX: https://[REDACTED]/models/E5/STEP/E5-X-394-X-S-D-D-X_STEP.zip

Via URL in browser, expected behavior is to download, but for some reason it gives this error:
<Error>
<Code>BlobNotFound</Code>
<Message>The specified blob does not exist. RequestId:1d938e87-001e-0077-51b1-875b20000000 Time:2021-08-02T15:17:26.0104660Z</Message>
</Error>

I can access the same file via Azure Storage Explorer, and download back to my machine.



Jason


UPDATE: I found that even though the directory "/models/STEP/" is capitalized (I confirmed in Azure Storage Explorer), it worked when I switched to Sentence Case "/models/Step/" for the URL string building. That is very interesting, since the others that work capitalized (I.e.., "/model/IGES" for example) worked, so it's like it recognized it as a word?

Update 2: Never mind. Another zip file in the STEP directory showed the same error as above.

Solution: It appeared that having the URL string built to open a new window "target='_blank'" was causing an issue randomly. I removed that and it's downloading any of the files now consistently.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.