From around April 2021, the number of inquiries from our customers has increased rapidly. The users are unable to decompress the attached encrypted Zip file in Outlook on Android devices. Previously, if the attached Zip is clicked, it leads to a third-party unzip app using which the files can be viewed or shared.
But now that function is not working. The files could not be shared or saved it to OneDrive too.
This issue had been reported to Microsoft Support. For the customers who have contacted Microsoft directly, the technical team of Microsoft had responded that they would consider a fix for the problem.
But its more than a month now, and the problem hasn't been fixed yet.
Customers are asking us about the progress and resolution to the problem.
Companies using Intune are the one most affected by this issue. They are in great trouble if the compressed organizational data sent to mobile could not be opened safely.
Please tell us know the progress of the countermeasures.


