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McguireDaniel-5747 avatar image
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McguireDaniel-5747 asked JennyYan-MSFT answered

FSlogix profile not detatching

Hi,

Currently trying to setup FSLogix on our Citrix environment. I have configured Profile and O365 containers.

I am noticing that the Profile container is not detaching from the first server they log on to and this causing issues when the user logs on again. To reduce the issue i have scheduled the Citrix servers to reboot daily.

Seems a little odd that the O365 container detaches properly but the profile one doesn't.

Under task manager i can see that they are not logged on to the server but under disk management i can see their profile VHDX still attached.





windows-server-fslogix
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1 Answer

JennyYan-MSFT avatar image
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JennyYan-MSFT answered

Hi,
1.Please help to check if you have enabled the registry setting of "DeleteLocalProfileWhenVHDShouldApply", this is aimed to delete local profile and ensure that user will login with Fslogix profile.

2.What version of FSLogix you've running on? Please try the latest one as a test.
https://techcommunity.microsoft.com/t5/azure-virtual-desktop/announcing-general-availability-of-fslogix-2105-2-9-7838-44263/m-p/2539491

3.There seemed to be a known issue with Citrix machines and FSLogix environment.
Please verify if the workaround shared below will be helpful.
https://stefanos.cloud/blog/kb/how-to-resolve-error-group-policy-client-service-failed-the-logon-access-denied-in-citrix-and-fslogix-environments/

4.Last but not least, to investigate the process of detaching the profile while logoff, it is suggested to use FSLogix tool to collect some logs.
https://social.msdn.microsoft.com/Forums/windows/en-US/0935e903-95d6-497a-9d9a-ae6ba5ece937/using-the-fslogix-support-tool-to-troubleshoot-fslogix-issues?forum=FSLogix

Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.



If the Answer is helpful, please click Accept Answer and upvote it.

Best Regards,
Jenny

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