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cmart avatar image
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cmart asked bharathn-msft answered

Azure Automation - Error while polling the hybrid notification channel. [Exception=System.UriFormatException: Invalid URI: The hostname could not be parsed.

Runbooks running on Hybrid Workers suddenly get suspended. Pretty sure nothing changed on the Runbooks or the Hybrid Worker computers. It happens across multiple Hybrid Workers, so not specific to one computer.

 Error while polling the hybrid notification channel. [AccountId={<redacted>}] [RunbookWorkerGroup=<redacted>] [MachineName=<redacted>] [MachineId={<redacted>}] [Exception=System.UriFormatException: Invalid URI: The hostname could not be parsed.
    at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
    at System.UriBuilder..ctor(String uri)
    at Orchestrator.Shared.Shared.ConfigurationUtil.GetAppRootDirectory(IConfigurationStore configuration)
    at Orchestrator.Runtime.SandboxConfiguration..ctor(IConfigurationStore configurationStore, ICertificateProvider certificateProvider)
    at Orchestrator.Runtime.SandboxConfiguration..ctor(IConfigurationStore configurationStore, String runbookWorkerGroup, AccountId owner)
    at RunbookWorker.Hybrid.HybridCommunicationManager.GetSandboxProperties(NotificationEventArgs eventArgs)
    at RunbookWorker.Hybrid.HybridCommunicationManager.OnNotificationReceived(Object sender, NotificationEventArgs notificationArgs)
    at RunbookWorker.Hybrid.CloudNotificationManager.OnNotificationReceived(NotificationEventArgs notificationArgs)
    at RunbookWorker.Hybrid.CloudNotificationManager.HandleChannelData(IEnumerable`1 channelDataList)
    at RunbookWorker.Hybrid.CloudNotificationManager.PollAndNotify()
 ]
azure-automation
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I think this may be related to an active service incident.

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@cmart Apologies for your experience , We'll continue to investigate this with you offline to validate if this is pertaining to any existing issue or anything new. and will update the thread with any findings that might help others in the community. Thank you


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1 Answer

bharathn-msft avatar image
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bharathn-msft answered

@cmart - Thank you for offline discussion and sharing the current state.

Updating the information for broader community usage. The issue has been auto resolved and your Runbooks are completing normally again, so the issue does not seem to be impacting anymore.

However we will continue to work with our PG team to understand if there was any intermittent issue which caused this experience. If there any information which can be shared for broader community usage, will do so. Thank you.

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