question

MayeCh-8886 avatar image
0 Votes"
MayeCh-8886 asked ElizabethBradshaw-9498 commented

usb pnp missing and error

Hi, recently my computer change to windows 10 and its missing the 2 usb pnp audio, i want to connect a cassete by my usb and i cant, it is missing, the controler says that it has an error and the usb is unknown.
What Icould do? the audio is fine, its just the 2usb pnp audio who is missing

windows-10-general
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

hello how are you doing today

0 Votes 0 ·
Spigolo-3573 avatar image
0 Votes"
Spigolo-3573 answered

Hi @MayeCh-8886

Could you please tell me the make and model of your computer?
How do you connect the cassette player? Do you have a piece of hardware to do so?

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

TeemoTang-MSFT avatar image
0 Votes"
TeemoTang-MSFT answered

Re-connect your USB pnp audio devices, Go to Device Manager, Action tab, Scan for hardware changes.
Check if your USB pnd audio appear here, if yes, right-click it and select update driver software; if not, change other USB port and check compatibility, maybe your audio device are not compatible with Windows 10.
Contact your device manufacturer support is another method.


If the Answer is helpful, please click "Accept Answer" and upvote it.
Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.