I am having trouble downloading OFFICE HOME &amp; STUDENT 2019 which I purchased today. It will not download.
From where are you trying to download your Office Home/Student 2019?
You should be able to download it from the following page:
First you will be required to login with your Microsoft account, then by clicking "Install Office":
A "OfficeSetup.exe" should automatically start downloading in your web browser:
You can also refer to the following guide:
Download and install or reinstall Microsoft 365 or Office 2019 on a PC or Mac
If you're still having issues, try the following:
Restart your web browser
Clear your web browser's cache
Try another web browser
If you're still experiencing issues, please post more details about your issue, and preferably screenshots.
Is there any error message?
The correct download process please refer to Leon's reply or refer to this article "Download and install or reinstall Microsoft 365 or Office 2019 on a PC or Mac".
If the correct steps do not work, please try the following suggestions.
Disable antivirus software temporarily to preventing the installation package being blocked.
Check the network, if possible, please change the network, such as Mobile hotspot.
Change your browser or clean its cache.
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