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AlexandruCATANA-0494 avatar image
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AlexandruCATANA-0494 asked JimmyYang-MSFT commented

Please help me with connect on microsoft teams.

Your organization has disabled this device.

To resolve this issue, contact your system administrator and provide a 135011 error code.

I don't know who to ask for help regarding my problem.

office-teams-windows-itpro
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1 Answer

JimmyYang-MSFT avatar image
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JimmyYang-MSFT answered JimmyYang-MSFT commented

Hi @AlexandruCATANA-0494

According to your error message, this issue can occur if the device was either deleted or disabled in Azure Active Directory (AD), and the action was not initiated for the device itself.

To resolve the issue, follow the steps:

  • If the device was disabled in Azure AD, an administrator who has sufficient privileges can re-enable it from the Azure AD portal, as follows

1.Sign in to the Azure portal.
2.Select Azure Active Directory > Devices.
3.Examine the disabled devices list in Devices, by searching on the username or device name.
4.Select the device, and then select Enable.

For more information, see Manage device identities using the Azure portal.

  • If the device was deleted in Azure AD, you have to re-register it manually. For detailed steps to do this, see Re-enable or re-register the device.


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@AlexandruCATANA-0494

It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.

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