Hi,
I am trying to update my agent on a VMware Windows VM and i get the error "Insufficient free space available on disk". In fact, I have 10GB of free space on that server. What can be causing this issue?
Thank You,
Hi,
I am trying to update my agent on a VMware Windows VM and i get the error "Insufficient free space available on disk". In fact, I have 10GB of free space on that server. What can be causing this issue?
Thank You,
I I also have errors updating the agent on all my other VM but with the error below. This has been happening since the last process server update.
Provider error message:
Internal Error Encountered
Provider error possible causes:
Error Message (Generic Error Encountered).
Provider error recommended action:
Retry the operation. If the problem persists, contact support.
If I look at the logs I can see this :
10:28:50:error_name: ASRMobilityServiceGenericError , default_message: Input string was not in a correct format. , error_params: message=Generic Error Encountered
It seems to be happening when it is doing the total memory check...
@JeanFranoisBertrand-6736 Sorry for the inconvenience caused!
Is this issue happening after this update - https://azure.microsoft.com/en-us/updates/azure-site-recovery-update-rollup-56-is-now-generally-available-july-2021/ ?
Yes, my process server is on provider version 5.1.6853.0 (update rollup 56)
@JeanFranoisBertrand-6736 Recommend you to try the following:
open a command prompt c:> dir /s /b Microsoft-ASR_UA_9.43*
Go to folder
You will find Microsoft-ASR_UA_9.43.0.0_Windows_GA_16Jul2021_release.exe in this location
Extract installer as follows
Microsoft-ASR_UA_9.43.0.0_Windows_GA_16Jul2021_release.exe /q /x:setup
It will extract installer inside setup folder
Go to setup folder. Open V2A-MOBILITYSERVICE-REQUIREMENTS.JSON
Remove following
{
"CheckName": "MachineMemoryCheck",
"OperationName" : "PreCheckMachineMemoryValidation",
"IsMandatory" : "true",
"Params": {
"RequiredMemoryInGB": "0.99"
}
Now run installer
UnifiedAgentInstaller.exe "/Platform" "Vmware" "/Silent" "/Role" "MS" "/InstallLocation" "C:\Program Files (x86)\Microsoft Azure Site Recovery"
It will install the product.
open a command prompt and go to agent installation folder.
Now run configurator
c:\Program Files (x86)\Microsoft Azure Site Recovery\agent>UnifiedAgentConfigurator.exe
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@SadiqhAhmed-MSFT Thanks for the reply. Do I have to manually update the agent on all my VMs?
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