question

BluePersonnel-7536 avatar image
0 Votes"
BluePersonnel-7536 asked BlueRecruitmentPersonnelLimited-2696 commented

Data export from Microsoft Azure Storage Explorer

Good afternoon,

I wonder if someone can help.

I need to download some data from the Microsoft Azure Storage Explorer and for some reason, I can't even connect properly as I keep getting errors after errors.

I’ve also attached the instructions I’m trying to follow, but they just don’t seem to match with what I can see on my end.


Account:

120206-account.png


Quick Access Tab :

120232-quick-access-tab.png

Blob container:

120233-blob-containers.png

There I should have access to the download button and start downloading my data, but it doesn’t work.

Then I get an error:

Unable to retrieve child resources.

Details:
{
"name": "FetchError",
"message": "request to http://127.0.0.1:10000/devstoreaccount1?include=metadata&comp=list failed, reason: connect ECONNREFUSED 127.0.0.1:10000",
"stack": "FetchError: request to http://127.0.0.1:10000/devstoreaccount1?include=metadata&comp=list failed, reason: connect ECONNREFUSED 127.0.0.1:10000\n at ClientRequest.<anonymous> (C:\\Users\\BLUE PERSONNEL\\AppData\\Local\\Programs\\Microsoft Azure Storage Explorer\\resources\\app\\node_modules\\node-fetch\\lib\\index.js:1461:11)\n at ClientRequest.emit (events.js:310:20)\n at Socket.socketErrorListener (_http_client.js:426:9)\n at Socket.emit (events.js:310:20)\n at emitErrorNT (internal/streams/destroy.js:92:8)\n at emitErrorAndCloseNT (internal/streams/destroy.js:60:3)\n at processTicksAndRejections (internal/process/task_queues.js:84:21)",
"type": "system",
"errno": "ECONNREFUSED",
"code": "ECONNREFUSED"
}


And looks like there is an issue here :

120207-server-failed.png

Another error here:

120253-error-details.png


Not sure what’s going on there, but I really need to download that data before I lose it completely as the link will expire in 7 days.

That data comes from another company that stored for me while I was their client, but the contract ended and now they shared the download details with me but looks like I cannot access it for whatever reason.


Is there any chance you can help me out here?


azure-storage-explorer
account.png (31.4 KiB)
blob-containers.png (31.0 KiB)
server-failed.png (40.5 KiB)
error-details.png (18.9 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

deherman-MSFT avatar image
0 Votes"
deherman-MSFT answered

@BluePersonnel-7536
It looks like you are trying to access data through the Storage Emulator which is why you are seeing the 127.0.0.1 IP address and it is failing. From previous screenshots it seems you added a tenant called Free Trial and I am expecting this is what you are intending to access. Try collapsing the Local & Attached section and clicking on Storage Accounts under Free Trial.


120246-120233-blob-containers.png
120273-120232-quick-access-tab.png


If that doesn't work let me know how you are adding the Storage Account to Storage Explorer. You might also try downloading the data directly using AzCopy.



Please don’t forget to "Accept the answer" and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.


5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.