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MdRubiatHaque-0645 asked KaelYao-MSFT commented

Archive is offline in Exchange 2016

Hi, I am Rubiat.

I have been facing an issue for one month. I have exchange 2016 environment and I have two mailbox server but the problem is that archiving in my environment is not working. When I enable archive and the run the command start-managedfolderassisstant, It shows that Archive is offline. I disable it and the again enable it but the issue is not resolved. Now it become a big issue. How to I fix it? Please help me.

Thank you
Md. Rubiat Haque

office-exchange-server-administrationoffice-exchange-server-mailflowoffice-exchange-server-connectivity
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Hi Rubiat.

May I ask what is the detailed error message about archive is offline? Please post a screenshot about the error if possible.
(Don't forget to hide your personal information for security)

And is the archive mailbox database mounted?
What if you enable archive in another database? Will the issue persist?

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Hi @MdRubiatHaque-0645

I am writing here to confirm with you how thing going now?
If you need further help, please provide more detailed information, so that we can give more appropriate suggestions.

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