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Quoth-8674 asked JamesTran-MSFT commented

Azure Sentinel Incident Comments - GUID generation

I'm needing to integrate with Azure Sentinel from an external ticketing tool. I've got Sentinel sending new incidents to the ticketing system, then the ticketing system sending back updates but I need to add comments as well.

One of my colleagues has previously followed up and confirmed that we need to generate a GUID and provide that with a new comment so the question is, how do we do this through the APIs? Can anyone provide any ideas or point me in the right direction?

Thanks! :)

microsoft-sentinel
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@Quoth-8674
Thank you for your detailed post and I apologize for the delayed response!

  • For your external ticketing tool, can you share any documentation that you followed when integrating it with Azure Sentinel?

  • When referring to the GUID, can you share what you mean by that? What specific GUID do you need?

  • Can you share some screenshots so I can gain a better understanding of your issue?

Any additional information would be greatly appreciated.


If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.

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