Hi all,
we use a web-based Contact Management System and we want to use Teams-telephony in the future.
I'm trying to find out, if the following is possible or not:
When a call comes in, the teams client should "hand over" the caller-ID to the Contact Management System and if a contact with this number can be found, it should automatically open.
Is it possible, that the teams-client calls a predefined URL in case of an incoming call?
Thanks in advance!
Best regards,
David