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michael19888-1826 asked

authenticator app asking me to authenticate...through the app

Hi

I use the authenticator app for remote working. previously it worked well on my personal phone, however this recently died.

Now when i try and set up the authenticator app on my new personal mobile it asks for me to sign in...by the app. So i'm trapped in a web.

I've been given a work phone that i can't use as can't authenticate.

The old phone is bricked, i don't seem to have a backup...Do i need to delete my old app account somehow? or is there a way around.

yours confusedly,
M

microsoft-authenticator
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