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TRDx2 avatar image
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TRDx2 asked JeffYang-MSFT commented

Auto forwarded meeting cancelations

I have a user (person A) who left the company. His email is set to automatically forward to another user (Person B) from Exchange ECP. The two users were in a lot of the same meetings. When someone updates those meetings to remove person A and selects send updates only to deleted or added participants, the cancelation is auto-forwarded to person B and the meeting is cancelled on person B's calendar. Person B still needs to attend the meeting so they don't want to see the meeting cancelled (or removed) on their calendar. How do I prevent this from happening?

Background: We are running on-prem Exchange 2016. Person A's mailbox has auto forwarding enabled from Exchange ECP not from a rule on person A's mailbox.

Thanks,
T

office-exchange-server-administration
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1 Answer

JeffYang-MSFT avatar image
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JeffYang-MSFT answered JeffYang-MSFT commented

Hi @TRDx2,

I tried a lot of tests in my environment but could not stop this behavior.

Is this Auto forward behavior really necessary?

If you were intended to delegate User A's email messages and calendars. As a workaround, it would be more suggested for you to grant the full access permission of User A to User B. So that User A's emails will not influence User B and User B can still delegate User A's email messages simply in Outlook desktop client like below:
Manage permissions for recipients
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Hope this can be helpful.


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Hello JeffYang-MSFT

Thank you for taking the time to write such a detailed response.

I did end up changing the setup as you have explained above. I was curious if there were any other way around this particular issue.

Again thank you for your response.

T

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Hi @TRDx2,
Thanks for your reply.
I did try some tests like researching message header and mail flow rules but did not work. If I find some other possible workaround, I would post back and share here.
Have a nice day. : )

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