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DennisBishop-6006 avatar image
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DennisBishop-6006 asked Spigolo-3573 commented

Update Video Card Driver

I have Windows 10 installed. I have checked and my system is up to date. I have just installed an update to a program that I run (Home designer architect) and it is telling me that my video card driver is not up to date and will therefore not allow me to run the program. Can anyone help Please

windows-10-general
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Castorix31 avatar image
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Castorix31 answered

Maybe you can test with a free tool like Driver Booster
if it detects that your video card driver must be updated


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Docs-4663 avatar image
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Docs-4663 answered

In the left lower corner search type:

msinfo32 > save as NFO (do not save as txt) > post a share link using one drive, drop box, or google drive

dxdiag > save as txt > post a share link

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Spigolo-3573 avatar image
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Spigolo-3573 answered

Hi @DennisBishop-6006

I wonder how such program could detect the supposedly unupdated card.
My guess is: it's telling you such card is not enough to run the app. Contact the developers and ask them.
Please provide .nfo file, requested by Docs, which might help.

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DennisBishop-6006 avatar image
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DennisBishop-6006 answered Spigolo-3573 commented

Thank you all for your advice.
After carrying out all updates on my system, which also proved unsuccessful. I id indeed identify that my system was not capable of running the app. So I contacted the developers and they let me have a previous version, that would run on my computer.
So problem solved

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You're welcome @DennisBishop-6006
glad you found a solution.

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