question

Jugalkumar-4555 avatar image
0 Votes"
Jugalkumar-4555 asked JeffYang-MSFT commented

Exchange 2019 install issue

Hello All,

I am trying to install exchange 2019 in my existing 2013 environment, but i am getting a below error as i tried many steps related to certificate but seems to be i am unable to Start the WMSVC service. I tried creating a new self signed certificate and store in personal storage but still its not working . Any help.

Service 'WMSVC' failed to reach status 'Running' on this server after waiting for '25000' milliseconds.

Error:
The following error was generated when "$error.Clear();
$keyPath = "HKLM:\Software\Microsoft\WebManagement\Server";
if (!(Get-Item $keyPath -ErrorAction SilentlyContinue))
{
New-Item $keyPath -Force
}
Set-ItemProperty -path $keyPath -name "EnableRemoteManagement" -value 0x1 -Type DWORD -Force;

       if (Get-Service WMSVC* | ?{$_.Name -eq 'WMSVC'})
       {
         Set-Service WMSVC -StartupType Automatic
         Stop-SetupService -ServiceName WMSVC;
         Start-SetupService -ServiceName WMSVC
       }
     " was run: "Microsoft.Exchange.Configuration.Tasks.ServiceDidNotReachStatusException: Service 'WMSVC' failed to reach status 'Running' on this server.

at Microsoft.Exchange.Configuration.Tasks.Task.ThrowError(Exception exception, ErrorCategory errorCategory, Object target, String helpUrl)
at Microsoft.Exchange.Configuration.Tasks.Task.WriteError(Exception exception, ErrorCategory category, Object target)
at Microsoft.Exchange.Management.Tasks.ManageSetupService.WaitForServiceStatus(ServiceController serviceController, ServiceControllerStatus status, Unlimited`1 maximumWaitTime, Boolean ignoreFailures, Boolean sendWatsonReportForHungService)
at Microsoft.Exchange.Management.Tasks.ManageSetupService.StartService(ServiceController serviceController, Boolean ignoreServiceStartTimeout, Boolean failIfServiceNotInstalled, Unlimited`1 maximumWaitTime, String[] serviceParameters)
at Microsoft.Exchange.Management.Tasks.ManageSetupService.StartService(String serviceName, Boolean ignoreServiceStartTimeout, Boolean failIfServiceNotInstalled, Unlimited`1 maximumWaitTime, String[] serviceParameters)
at Microsoft.Exchange.Management.Tasks.StartSetupService.InternalProcessRecord()
at Microsoft.Exchange.Configuration.Tasks.Task.<ProcessRecord>b__91_1()
at Microsoft.Exchange.Configuration.Tasks.Task.InvokeRetryableFunc(String funcName, Action func, Boolean terminatePipelineIfFailed)".

office-exchange-server-administration
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

JeffYang-MSFT avatar image
0 Votes"
JeffYang-MSFT answered JeffYang-MSFT commented

Hi @Jugalkumar-4555,

Before going further, I understand that you are trying to build a coexistence scenarios and encountered the WMSVC service error, right? If yes, have you ever checked if there is any Event errors like 1007 or 7024 in your Event Viewer?

I tried creating a new self signed certificate and store in personal storage but still its not working.

As you mentioned, I tried a lot of research about the error message you provided and most of the similar issues do are related to the SSL Certificate in IIS. Just in case, it is suggested for you to compare your operations with the detailed steps mentioned in these articles and see if there is any difference. If you have not tried them yet, please give them a shot to see if your issue could be resolved.
Exchange 2013 Upgrade – Service ‘WMSVC’ failed to reach status ‘Running’ on this server
Update to Exchange 2016 CU1 fails with WMSVC error
(Note: Since the web sites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of these information.)

By the way, it should also be noticed that coexistence scenarios for Exchange 2019 are supported with Exchange 2013 Cumulative Update 21 (CU21) or later on all Exchange 2013 servers in the organization, including Edge Transport servers. Remember to update your Exchange 2013 to the required CU version.

Hope these can be helpful.


If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi @Jugalkumar-4555,
Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.

0 Votes 0 ·