question

JulienMertz-8228 avatar image
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JulienMertz-8228 asked AndreasBaumgarten edited

Not able to register to the exam with Pearson VUE

Hello,

I am not able to register to the exam with Pearson VUE. I got this error :

We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge

I have tried all these steps and I keep getting this error. How can I solve it ?

Thanks in advance for your help !

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1 Answer

AndreasBaumgarten avatar image
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AndreasBaumgarten answered

Hi @JulienMertz-8228 ,

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:
Microsoft Training & Support: https://trainingsupport.microsoft.com/
Microsoft Certification Exam Registration: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam

Pearson VUE Support:
Pearson VUE Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx
Pearson VUE Chat: https://home.pearsonvue.com/microsoft/contact


(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten

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