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KritikaJain-7580 asked GiftA-MSFT commented

QnA CORS runtime issue

On QnA , I am not able to test any query. Getting errors as:
1. Access denied Please check if QnA Maker App service's CORS settings allow https://www.qnamaker.ai or if there are any organization specific network restrictions.
2. QnA Maker runtime error
Runtime unavailable. Please check that the App Service resource in your QnA Maker service is up and running.

We have tried adding * to domains of CORS policy.
Already referred below link:
https://stackoverflow.com/questions/58232066/any-one-aware-about-qna-maker-cors-settings

azure-qna-maker
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1 Answer

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GiftA-MSFT answered GiftA-MSFT commented

Hi, did you try adding the specific domains as suggested above?

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ALready tried adding * in CORS policy of app service.

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GiftA-MSFT avatar image GiftA-MSFT KritikaJain-7580 ·

Thanks, since you've updated CORS setting to allow all domains and ensured there isn't any organizational specific restrictions, my recommendation is to create Azure Support request for further investigation on the issue.


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