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EMSRaj-7435 avatar image
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EMSRaj-7435 asked DSPatrick answered

Surface laptop 3 - Factory reset

We are looking to do factory reset of our surface laptops


We understand a system reset from recovery options in the settings apps will re-install windows 10, but we would like to know if this actually re-installs the windows 10 from the factory partition including the pre-installed apps.


For example, if a newly procured device is of windows version 1909, and was automatically upgraded to 20H2 via Windows updates , can we bring the device back to 1909 (Original factory version of Windows 10 that came with device when purchased).
If yes how to archive this locally without any external USB drives or the online images ? Can we just reset the laptop ?

windows-10-network
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1 Answer

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DSPatrick answered

The product group for Surface hardware actively monitors questions over at
https://answers.microsoft.com/en-us/surface/forum
https://techcommunity.microsoft.com/t5/surface-devices/ct-p/SurfaceDevices

--please don't forget to upvote and Accept as answer if the reply is helpful--


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