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Marlowe-0835 avatar image
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Marlowe-0835 asked JadeLiang-MSFT commented

pics problem please help

When I try and email myself pictures on outlook sometimes these get through and other times they dont, this seems completely random, as in one email 5 pics might get through and 5 dont, and other emails none get through, please help

office-outlook-itpro
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Hi @Marlowe-0835,

What's the specific meaning of "picture none get through"?

  • Case 1: There would be any errors when you send/receive the messages.

  • Case 2: You could send/receive the message normally, but some pictures wouldn't be displayed normally, if so, how were those pictures displayed(displayed as a red "x", not displayed or others), and are there similarities in the pictures that cannot be displayed normally(such as picture source, type or size)?

In order to further confirm your issue, please provide us with more information and relevant screenshot about your issues(Notice: Please hide your personal information in the screenshot for security.)

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Hi @Marlowe-0835,

Are you still researching for this issue? If so, please kindly provide us with more information to further analyze it, thanks for your understanding.

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