question

careerAcademy-3446 avatar image
0 Votes"
careerAcademy-3446 asked SadiqhAhmed-MSFT commented

My subscription has got disable siince 1week

Hi Sir,
My subscription has got disable since 1 week. I got a mail due to suspicious activity your account is closed.
Once I reached to support team they messaged me I am not able to verify your account, and they are closing the case every time after that.

I don't think I have done anything wrong which may cause any suspicion.

I am sending all my possible detail but they are not activating it. It looks some bot is replying to me. My whole data is stuck in the server. I may loose business. can anybody help me here to reinstate the account @AzureSupport-5365 .

I am software vendor, I have given many client to azure. I think that's why they penalizing me. If you do such abrupt closing, I am afraid that all client server may move to some other server.

Regards
Manjeet

azure-cost-management
· 10
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

@careerAcademy-3446 - Sorry for the inconvenience caused!

You must have received this message "As part of our strong commitment to the protection of your account and our interest in preserving the quality and integrity of the Azure service, we perform supplementary reviews of accounts/purchases which may exhibit irregular or suspicious activity. "

If you fail Azure security/verification check the subscription gets disabled. We cannot re-enable it.



0 Votes 0 ·

I am giving every detail @careerAcademy-3446 @SadiqhAhmed-MSFT to varify it. Can you engage anyone & look into detail.
I have more than 10 detail which will show that this ac is mine . But still they are not enabling it

0 Votes 0 ·

@careerAcademy-3446 Community forum is not right place to verify those details. Please share the details with Azure subscription management team. If security system verifies your details you account will be re-enabled and you will get access to your resources.

0 Votes 0 ·
Show more comments

0 Answers