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JohnNguyen-6184 asked SadiqhAhmed-MSFT answered

Cost Aanalysis data from Export doesn't match up with data from the Portal

We have a weekly Export job to export the Cost Analysis data to our Blob storage so we can use PowerBI for it. But the export data doesn't seem to match up with the data from the Portal. Here are some of the cost discrepancies we're seeing:

Month/Year PowerBI Portal


April-2021 $4,442.77 $6,604.52
May-2021 $4,600.00 $7,340.08

Can you please help? We're doing most of our reports in PowerBI, so we need this to work!

Thanks,
John

azure-cost-management
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1 Answer

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SadiqhAhmed-MSFT answered

Hello @JohnNguyen-6184 - Thank you for contacting us!

We need to validate the data to verify and confirm what is causing the mismatch of data. I strongly recommend you to reach out to Azure billing team to perform billing validation to understand the root cause of the issue. Please create a support ticket using this link - https://docs.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request. The ticket enables you to work closely with the support engineers and get a quick resolution to your issue.


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