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RickShemaCCM-0306 avatar image
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RickShemaCCM-0306 asked LuDaiMSFT-0289 commented

Admin Permission

I'm the administrator for Microsoft 365. However, apparently I do not have admin role authority. Please help me gain access to admin roles.
Thank you, Rick

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yannara avatar image
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yannara answered

Sign in to Azure AD and look who is Global Administrator in your company.

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LuDaiMSFT-0289 avatar image
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LuDaiMSFT-0289 answered LuDaiMSFT-0289 commented

@RickShemaCCM-0306 Thanks for posting in our Q&A. From your description, I know that you want to have a Microsoft 365 administrator account. If there is anything misunderstanding, feel free to let us know.

Generally, if you want an user account to be an administrator account, it is needed another administrator account to add the permission to the user account. Please refer to the video in the following link:
https://docs.microsoft.com/en-us/microsoft-365/admin/add-users/about-admin-roles?view=o365-worldwide

Hope it will help.


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@RickShemaCCM-0306 I am currently standing by for further update from you and would like to know how things are going. If you have any questions or concerns on the recent information I've provided you, please don't hesitate to let me know.

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