I’m trying to figure out the best approach after having the computers on Intune/Autopilot and reassigning it to another employee.
To start let me explain our setup.
We are using Autopilot for Hybrid Ad Join and either import the CSV from older machines into Autopilot or during reset this pc we do shift + f10 to automatically add it to our Autopilot.
Once imported, we assign an Employee and a Group Tag which is used for a dynamic membership group to a device configuration profile that will add the computer to the proper OU on-prem and assign the computer name a prefix.
The device is then provisioned for the employee, and we start the process of logging into the computer for that employee and SOME of the basic applications are installed through ESP.
At this point, we install some of the software manually as we can’t get it working properly through the application deployment for Intune or we have different software requirements based on the employee’s department. And yes we use the Company Portal with different software available per department but some of the installs take forever i.e. Autodesk products and would like this software to stay until we decide to upgrade the software.
What is the best approach for reassigning an autopilot computer to a new employee that has the same software requirements without wiping the machine of the installed software? No issues with us removing the personal data but we want to keep the software in place so that we do not manually install custom applications based on the employee’s department each time we reassign the computer(s).
Example: John Doe leaves the company and Jane Doe takes his place.
Do we change the primary user from John Doe to Jane Doe and ignore the “Enrolled by” terminated employee?
We have tested “wipe” and “fresh start” but both clear out our manual application installed and “autopilot reset” of course is not available for Hybrid AD Join, which I think would give us what we need.
Thanks for the help!
