question

eigah-0666 avatar image
0 Votes"
eigah-0666 asked eigah-0666 commented

Usbs disconnecting and reconnecting randomly

so when i am trying to game or sometimes on browsers the mouse and keyboard would both disconnect for some reason but the lighting on the keyboard and mouse is still on when it happens. it happens seconds apart from eachother and really gets annoying its been happening for a couple weeks. im not sure what to do

windows-10-hardware-performance
· 2
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Can you recall what happened before this couple of weeks: a Windows update? installed new game? Someone played on your machine and could install stuff?

0 Votes 0 ·

well no i haven't really done anything to make it do this i've really just been trying to play games and it just started happening at first i thought i needed to get a new keyboard then everything started doing it so i figured out that it had to do with my usb's and nothing else i just don't know what to do i'm getting really aggravated and i want it fixed but no one will give me an answer

0 Votes 0 ·

1 Answer

SSengupta-4080 avatar image
0 Votes"
SSengupta-4080 answered

Kindly go through the following Microsoft article:

Troubleshoot common USB problems


Though USB troubleshooter is not available in Microsoft download site still you can get it from here


5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.