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DoFast-0834 avatar image
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DoFast-0834 asked ZhengqiLou-MSFT commented

Forward all emails recieved in o365 mailbox to an email contact created with subdomain

I have a office 365 email account, let's say "event@company.com". I wanted to forward all the emails received in this mailbox to an email contact which is a subdomain, "event@monitoring.company.com".

Qn : what configuration would be required in office 365 to forward emails from a mailbox to an contact which is a subdomain email address ?

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ZhengqiLou-MSFT avatar image
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ZhengqiLou-MSFT answered ZhengqiLou-MSFT commented

Hi @DoFast-0834 ,

So the event@company.com and the event@monitoring.company.com are two different mailboxes right?
If you have added your subdomain to the Domains list, you can try Managing Email Forwarding in both Exchange Online Admin Center and Microsoft 365 Admin Center.
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Or you can add the domain as a Remote Domain and enable AutoForwarding(default enabled in a new remote domain) for it:

 New-RemoteDomain -DomainName *.monitoring.company.com -Name SubDomain1
 Set-Mailbox event -ForwardingSMTPAddress event@monitoring.company.com

It could work for all external domains even they are not connected to your domain.

Best regards,
Lou


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Hi @DoFast-0834 ,

Do the suggestions above help? If the issue has been resolved, please click “Accept as answer” to mark the helpful reply as an answer, this will make answer searching in the forum easier and be beneficial to other community members as well.

If you are still stuck in this issue, please feel free to post your questions.

Regards,
Lou


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DoFast-0834 avatar image
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DoFast-0834 answered ZhengqiLou-MSFT commented

I am forwarding emails to an email contact (contacts does not have mailbox)
please read me question properly.

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Hi @DoFast-0834 ,

Sorry but I'm not quite sure what did you mean.

The users will not receive any emails without mailboxes. Do you mean the mail contact's email address is like contact@monitoring.company.com, and in this case, the subdomain, monitoring.company.com does real exist but the mailbox with this address does not exist?

Apologize again for my poor understanding, and if I'm wrong, please fix me and provide more details about what you want to do.
Thank you for your understanding.

Best regards,
Lou

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