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Hyper-V Installing windows 10 cannot be used with the mouse keyboard to operate the next step.

阳 陈 1 Reputation point
2020-07-23T02:04:12.933+00:00

System: Windows 10 Pro 2004.

Mouse keyboard: USB wireless key mouse.

Model: surface book3.

Description of the problem:

Install second-generation hyper-V, windows 10. The installation interface appears, the mouse input to the virtual machine can see a small cursor, click next step without any button feedback. The same is true of the keyboard. You can't use a mouse under UEFI. How should I fix it.

The status bar in the lower right corner says, "Captured keyboard input, " not caught mouse input. But neither.
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Hyper-V
Hyper-V
A Windows technology providing a hypervisor-based virtualization solution enabling customers to consolidate workloads onto a single server.
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  1. Leon Laude 85,681 Reputation points
    2020-07-23T06:36:05.8+00:00

    Hi,

    You may also ask the subject matter experts in the dedicated Surface Book forum over here:
    https://answers.microsoft.com/en-us/surface/forum/surfbook-surfupdate

    Best regards,
    Leon

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  2. Xiaowei He 9,876 Reputation points
    2020-07-24T07:53:47.25+00:00

    Hi,

    1. Does the issue occur on all VMs or just this one?
    2. Does the issue occur on Gen 1 VM set up?
    3. Besides, do we have a wired mouse? Please try to use wired mouse check if it could work?

    Thanks for your time!
    Best Regards,
    Anne