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GraemeEnglish-8776 avatar image
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Azure Web App - Can't delete web app after a failed clone

An attempt to clone a web app to a new app service plan failed with the error below. I am now left with a running web site in the new app service plan which I can't view or delete from portal or cli.

Can anyone help me to remove the site/plan?

{"code":"DeploymentFailed","message":"At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/DeployOperations for usage details.","details":[{"message":"Provisioning failed with errors: Internal Server Error\r\nDetail: The remote name could not be resolved: 'waws-prod-db3-169.api.azurewebsites.windows.net'\r\n at Microsoft.Web.Hosting.Administration.Csm.Common.Clients.GeoClientBase.GetResponse[T](HttpWebRequest request, Boolean reThrowOnHostUnavailability, HttpStatusCode[] supressLogForHttpCodes)\r\n at Microsoft.Web.Hosting.Administration.GeoScale.Sql.WebSiteCloneManager.RefreshRestoreProgressForClone(IRepositoryContext context, SiteClone clone, Operation cloneOperation)\r\n at Microsoft.Web.Hosting.Administration.GeoScale.Sql.WebSiteCloneManager.<>c_DisplayClass55_0.<ProcessClonesWithProvisioningInProgress>b_0(SiteClone clone)\r\n"}]}

azure-webapps
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Hi @GraemeEnglish-8776 ,

We apologize for the frustration this issue may have caused. Can you share the CLI command you used to delete your web app? Can you please try this command az webapp delete --name "MyWebapp" --resource-group "MyResourceGroup"



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That is the command I was using however it does not delete the app nor does it report any failure in doing so.

When I visit the app service plan in the portal then choose apps and click the app I get the 'Resource not found' page.

I'd rather not post the details on public forum

Thanks.

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Any other suggestions how I might remove this resource?

Thanks.

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1 Answer

GraemeEnglish-8776 avatar image
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GraemeEnglish-8776 answered

I ended up creating a support ticket through the portal.

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