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JayCarper-5747 avatar image
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JayCarper-5747 asked ·

Possible to Answer Teams Call from Android Lock Screen

Is it possible to configure Teams and/or Android to be able to answer a Teams call from the Android lock screen? If so, how?

Thanks!

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LeonLaude avatar image
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LeonLaude answered ·

Hi,

Yes it should work, however it is a global issue and only appears to be working on some Android versions or if you're using a Developer preview of Teams, you can follow along the thread below about the same question:
https://techcommunity.microsoft.com/t5/microsoft-teams/android-app-incoming-calls-ring-on-handset-but-no-option-to/m-p/862884/page/2


Best regards,
Leon

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SharonZhao-MSFT avatar image
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SharonZhao-MSFT answered ·

Hi JayCarper-5747,

I’m afraid that it is not supported.

I tested in my Android client. When the screen is locked, the coming Teams call was not shown on the screen and I cannot answer it.

I also check the notification settings on my mobile and it has no problem.

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