question

sivachakkravarthy-3203 avatar image
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sivachakkravarthy-3203 asked DSPatrick answered

I can't able to take Azure certification by using our organization ID

Request Id: ba526986-ac17-4622-b2b1-43bc827bc404
Correlation Id: 1c7253ea-d72a-47ec-b78b-908214382d0f
Timestamp: 2021-08-12T13:29:53Z
Message: AADSTS50020: User account 'sivatian.ji@hotmail.com' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'b9c392b1-7049-4d6c-86bf-9bb91214900d'(Microsoft Learning Identity Service) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

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1 Answer

DSPatrick avatar image
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DSPatrick answered

Microsoft Certification Program is supported on their own forums. You can request help with profile update / linking / merge in dedicated forums here. (Participate\Ask A Question)
Certification Profile/Incorrect/Missing Information
Certification Profile/MCID Assistance
Certification Profile/Account Linking

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