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rudreshmasaraddi-5591 asked AlexZhu-MSFT edited

Citrix mpxaxd agent not operational alert

Hi
We are getting multiple alerts as citrix mpxaxd agent not operational.

Pls suggest how to solve

msc-operations-manager
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1 Answer

AlexZhu-MSFT avatar image
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AlexZhu-MSFT answered AlexZhu-MSFT edited

Hi,

It seems the problem relates to Citrix much more, than SCOM. Operations Manager is just a monitoring tool, which detects any abnormality from the running systems, generates alerts and/or send out the notification e-mail. Please get to Citrix support to get more help.

SCOM : Getting Critical alert for DDC "Citrix MPXAXD Agent Not operational"
https://support.citrix.com/article/CTX227710
Note: this is not from MS, just for your reference.

Alex
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